Terms of Service

1. Acceptance of Terms

By accessing or using our DDoS protection services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

2. Service Description

PlaySafe provides **DDoS protection and network security solutions** designed to mitigate and prevent malicious attacks, ensuring stable and secure network performance.

Our services include real-time **traffic monitoring, intelligent threat analysis, and automated mitigation**, powered by **XDP (eXpress Data Path)** for ultra-low latency filtering.

3. User Responsibilities

You are responsible for ensuring that your use of our services complies with all applicable laws and regulations. Misuse, including unauthorized access attempts, fraudulent activity, or violation of network security policies, may result in immediate termination of service.

You must maintain the confidentiality of your account credentials and notify us immediately of any security breaches.

4. Payments & Refunds

Payments for services must be made in advance based on your selected billing cycle (monthly, quarterly, or annually).

**Refunds**: Due to the nature of digital services, refunds are generally **not provided** unless explicitly stated in a written agreement. Exceptional cases may be reviewed at our sole discretion.

5. Service Limitations & Liability

While we strive to provide the best possible protection, **no security system is infallible**. We do not guarantee **100% immunity** against all attacks or uninterrupted service at all times.

PlaySafe is **not liable** for any damages, direct or indirect, resulting from **network failures, cyberattacks, server downtime, or third-party actions**.

6. Service Modifications

We reserve the right to **modify, suspend, or discontinue** any aspect of our service at any time without prior notice. We are not responsible for any impact that such changes may have on your operations.

7. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of **Judiciary of Spain**, without regard to conflict of law principles.

8. Data Protection & Privacy

We process personal data in compliance with **GDPR** and other applicable privacy regulations. By using our services, you consent to our collection and use of your data as outlined in our **Privacy Policy**.

9. Service Termination

PlaySafe reserves the right to suspend or terminate any account without prior notice if a user engages in activities that violate these Terms of Service or pose a risk to network security.

10. Contact

If you have any questions regarding these Terms of Service, please contact us at: 📩 **support@playsafe.dev**